Data Trust, Security & Privacy Information

Votre PI c'est à vous takes the privacy, security, and integrity of your data seriously. We believe in complete transparency about where your information lives and how it is protected.

Here is everything you need to know about how your data is secured.

  1. Canadian Data Residency & Hosting
    Your data stays close to home. All of our software, databases, and websites are hosted entirely within Canada on a secure private cloud. Through Members Village we provide Canadian data residency, ensuring your information is never floating around in unknown international servers.
  2. What Information We Collect & How It Is Used
    To provide you with the best experience, we collect specific types of data:
    1. Personal Information: Identification details (such as names, emails, and mailing addresses) necessary for your membership, event registrations, and communications.
    2. Interaction Data: User data generated from your interactions with our website, member portal, and learning systems.
    3. Anonymous Data: Anonymized data used purely for statistical analysis to help us improve system performance and user experience.
  3. Privacy & Legal Compliance
    Our platform is built from the ground up to comply strictly with major local and global privacy and anti-spam laws, including:
    1. PIPEDA (Personal Information Protection and Electronic Documents Act)
    2. CASL (Canada’s Anti-Spam Legislation)
  4. Your Data Rights & Ownership
    Votre PI c'est à vous retains 100% ownership of our member database. Furthermore, you have the right to:
    1. Request access to the personal data we hold about you.
    2. Request corrections or updates to your information.
    3. Opt-out of non-essential data processing or mass communications by adjusting your preferences in the member portal or contacting us directly.
  5. Public Spaces & Third-Party Services
    Public Forums & Directories: Any information you voluntarily disclose in public spaces within our platform (such as discussion boards, comment sections, or public member directories) is available to other authorized users.

    Third-Party Tools: While our core platform is fully Canadian-hosted, we may occasionally link to or use third-party tools (such as external survey platforms). When you leave our portal to use these tools, their specific privacy policies and terms will apply.
  6. System Reliability, Backups, and Disaster Recovery
    Votre PI c'est à vous utilizes enterprise-grade infrastructure to ensure our community is always online and your data isn't lost.
    1. Uptime Monitoring: Votre PI c'est à vous is monitored 24/7 by an independent third-party service to ensure maximum stability. You can view our live system status here: stats.uptimerobot.com/8rP7HjRJR.
    2. Secure Connections: All web traffic and data transfers are protected by standard SSL Encryption.
    3. Redundant Backups: Data is protected via a strict, multi-stage redundancy format. Daily backups are performed, followed by weekly and monthly snapshots. A secondary backup service also runs on a 3-day rotation.
    4. Disaster Recovery: All backups are secured using Multi-Factor Authentication (MFA). Routine restoration testing is performed every 6 months to ensure backups integrity.
  7. About Our Software Provider
    This website, database and portals are powered by Members Village - Association Management Software for Canadian non-profits. Fully developed, maintained, hosted and supported by Ignite Web Solutions Inc., based in Ottawa, Ontario.